Raised $51M across disclosed rounds.[2][5]

Series B closed August 2025, led by Andreessen Horowitz.[1][2]

post-money valuation is not publicly disclosed.

Named investors include Andreessen Horowitz, Bain Capital Ventures, General Catalyst, Y Combinator, HorizonVC, Comma Capital.[2][3][4]

Marty Kausas, Co-Founder & CEO[6][7][8]

Robert Eng, Co-Founder[6][7][8]

Advith Chelikani, Co-Founder & CTO[6][7][8]

Fred Zhao, Head of Engineering[5][9]

Aditya Mehta, Head of Growth[5][9]

Jon Clark, Head of Support[5][9]

Calvin Cupino, Head of Revenue Operations[5][9]

Dan Guo, Head of Customer Success[5][9]

Ava O'Neill, Founding Product Manager[5][9]

Wendy Vang, Head of Design[5][9]

Paul Luu, Founding Technical Recruiter[5][9]

Jennifer Zhang, Head of Engineering[5][9]

Max Spencer, Manager - New Business Sales[5][9]

Zendesk · zendesk.com · Pylon directly positions as a Zendesk alternative for B2B; over 150 customers have migrated from Zendesk to Pylon.[2][5]

Intercom · intercom.com · Pylon competes with Intercom in B2B support deals (seen in ~8.3% of Pylon's competitive deals) and customers have migrated from Intercom.[2][6]

Salesforce Service Cloud · salesforce.com · Pylon targets the same enterprise post-sales budget as Service Cloud; customers have migrated from Service Cloud to Pylon.[2][6]

The customer proof is company-sourced only. No independent source in this ledger confirms it.[2][3]

Ask for one referenceable production customer.

Not a recommendation. The first thing this ledger cannot answer.

Filled in the side panel for invited readers. This card carries sourced facts only.