Listen Labs
Listen Labs sells AI-moderated customer interviews at scale to enterprise product, marketing, and insights teams who need qualitative research in hours instead of weeks.
Raised $100M across disclosed rounds.[8][7][3]
Series B closed January 2026, led by Ribbit Capital.[1][8]
post-money valuation is not publicly disclosed.
Named investors include Ribbit Capital, Sequoia Capital, Evantic, Conviction, Pear VC.[1][8][2]
Alfred Wahlforss, Co-Founder & CEO[3][2][7]
Florian Juengermann, Co-Founder & CTO[3][2][7]
Zachary Van Zant, VP Revenue[5][4][6]
Jin Baik, Head of Marketing[5][4][6]
Anish Rao, Head of Growth[5][4][6]
UserTesting · usertesting.com · Same buyer (enterprise product and UX research teams), same workflow (panel-recruited moderated interviews), and same budget line as Listen Labs; Listen's AI-moderated voice interviews are a direct functional substitute for UserTesting's human-recorded...[2][7]
Maze · maze.co · Overlaps with Listen Labs on the product-team buyer running rapid, unmoderated or lightly moderated research studies at scale; both compress the research cycle and compete for the same 'fast qualitative insight' budget inside product and growth teams.[2][7]
Qualtrics · qualtrics.com · Listed in Listen Labs' own tech stack as a prior-generation tool; both compete for the enterprise insights team budget and the qualitative/quantitative customer research workflow — Listen positions itself as the AI-native replacement for survey-and-moderation...[7]
Medallia · medallia.com · Listed alongside Qualtrics in Listen Labs' tech stack, indicating direct displacement potential; both Medallia and Listen target enterprise insights and CX teams seeking to understand customer sentiment at scale.[7]
Respondent · respondent.io · Competes on the participant-recruitment layer that Listen Labs bundles into its end-to-end workflow; enterprise research teams choosing Listen forgo standalone recruitment platforms like Respondent in favor of Listen's integrated 30-million-person panel.[7]
The customer proof is company-sourced only. No independent source in this ledger confirms it.[7]
Ask for one referenceable production customer.
Not a recommendation. The first thing this ledger cannot answer.
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May 2026 · prnewswire.com
company
Listen Labs
Listen Labs sells AI-moderated customer interviews at scale to enterprise product, marketing, and insights teams who need qualitative research in hours instead of weeks.
Ask for one referenceable production customer.
Not a recommendation. The first thing this ledger cannot answer.