Raised $34M across disclosed rounds.[3][5]

Series A closed August 2025, led by Emergence Capital.[3][5]

post-money valuation is not publicly disclosed.

Named investors include Emergence Capital, Lightspeed Venture Partners, Primary Venture Partners, SoFi, Curql.[3][4][5]

Shanthi Shanmugam, Co-Founder & CEO[1][4][5][2]

Saisi, Co-Founder[1][4][5]

Shilpa Murthy, Founding Engineer / Head of Engineering[4][2]

Blake Layton, Head of Sales[4][2]

Sanjay Wadhwa, Head of Partnerships[4][2]

Lindsey Hotaling, Director, Strategic Relationships[4][2]

Tucker C., Head of Dispute Operations[4][2]

Joey Walker, Director of Growth[4][2]

Chargebacks911 · chargebacks911.com · Same workflow (payment dispute resolution for financial institutions and fintechs) and same budget owner (fraud/risk/ops teams); Casap's Series A press release explicitly positions against the legacy chargeback management category that Chargebacks911 leads.[5]

Disputehelp (Quavo) · quavofts.com · Direct product-category overlap: both target credit union and bank dispute operations teams with end-to-end dispute automation software; Casap's credit union customer references (Chartway FCU, MidSouth Community FCU) sit in the same buyer segment Quavo serves.[5][4]

Sardine · sardine.ai · Same buyer (fintechs and financial institutions) and overlapping problem (first-party fraud detection); Casap's proprietary first-party fraud score competes directly with Sardine's fraud-signal layer at the point of dispute or refund decision.[4][5]

Mastercard (Ethoca) · ethoca.com · Same workflow (chargeback and dispute resolution for card issuers) and same budget line; Casap's positioning as a record-setting venture investment in the payment disputes category implicitly benchmarks against incumbent network-layer solutions like Ethoca.[5]

The customer proof is company-sourced only. No independent source in this ledger confirms it.[4]

Ask for one referenceable production customer.

Not a recommendation. The first thing this ledger cannot answer.